Privacy Policy of Toorunta
Last Updated: January 15, 2026
This Privacy Policy explains how Toorunta collects, uses, stores, shares, and protects personal information of users who access or use the Toorunta platform.
By using Toorunta, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws of Nepal.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address (if provided)
- Location data (city/area for hyperlocal discovery)
b. Identity and Verification Information
For verification and trust purposes, we may collect:
- Government-issued identification documents (for individuals / Bekti)
- Company registration certificates
- Business PAN or tax identification documents
c. Business and Listing Information
- Business name, category, and description
- Product or service details
- Business location and contact information
d. Usage and Technical Information
- Device information
- IP address
- App or website usage activity
- Log data for security and analytics
2. Purpose of Data Collection
Toorunta collects and uses information to:
- Enable platform access and functionality
- Provide hyperlocal discovery of products and services
- Verify identity and business authenticity (basic verification)
- Maintain platform safety and prevent fraud
- Respond to user inquiries, reports, or complaints
- Comply with legal obligations and lawful requests
3. Verification Disclaimer
Submission of identification or business documents:
- Is used only for verification and reference purposes
- Does not constitute certification, licensing, or endorsement
- Does not guarantee legitimacy, quality, or legality
Users remain responsible for the accuracy of all submitted information.
4. Data Storage and Security
Toorunta takes reasonable and appropriate measures to:
- Protect personal data from unauthorized access
- Prevent misuse, loss, or disclosure
- Restrict access to authorized personnel only
However, no digital system is completely secure, and Toorunta does not guarantee absolute security of data.
5. Data Sharing and Disclosure
Toorunta does not sell or rent personal data.
We may share information:
- With service providers assisting platform operations (under confidentiality obligations)
- When required by law, regulation, court order, or government authority
- With law enforcement agencies in cases of fraud, illegal activity, or security threats
6. User Rights
Users have the right to:
- Access or update their personal information
- Request correction of inaccurate data
- Request deletion of data, subject to legal or operational requirements
Requests may be denied if retention is required for legal compliance or dispute resolution.
7. Data Retention
Toorunta retains personal data:
- Only as long as necessary for platform operation
- As required by applicable laws
- For fraud prevention, dispute resolution, and legal compliance
Data may be retained even after account termination where legally required.
8. User Responsibility
Users agree to:
- Provide accurate and lawful information
- Not submit false, misleading, or unauthorized data
- Maintain confidentiality of their account access
Toorunta shall not be responsible for consequences arising from false or misleading user information.
9. Children's Privacy
Toorunta does not knowingly collect data from individuals under the age of 18.
If such data is discovered, it will be removed promptly.
10. Policy Updates
Toorunta reserves the right to update or modify this Privacy Policy at any time.
Changes will be effective upon publication on the platform. Continued use of Toorunta constitutes acceptance of the updated policy.
11. Contact and Grievance
For privacy-related questions, concerns, or complaints, users may contact Toorunta through the official platform support channels.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of Nepal.